Here are five important AI stories from the week. AI to Measure Work Performance (The New York Times) AI provides workers such as customer service representatives real-time feedback on how to be better customer service representatives, nudging them to be more cheery, to slow down or speed up, and more. In some cases, the AI decides which workers are the worst performers and, therefore, should be let go. AI to empower and surveil employees is on the rise.
AI in the Workplace
AI in the Workplace
AI in the Workplace
Here are five important AI stories from the week. AI to Measure Work Performance (The New York Times) AI provides workers such as customer service representatives real-time feedback on how to be better customer service representatives, nudging them to be more cheery, to slow down or speed up, and more. In some cases, the AI decides which workers are the worst performers and, therefore, should be let go. AI to empower and surveil employees is on the rise.