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AI in the Workplace
Here are five important AI stories from the week.
AI provides workers such as customer service representatives real-time feedback on how to be better customer service representatives, nudging them to be more cheery, to slow down or speed up, and more. In some cases, the AI decides which workers are the worst performers and, therefore, should be let go. AI to empower and surveil employees is on the rise.
Everywhere you go, facial recognition technology will be there to identify who you are. This is both empowering and potentially scary. Here is a short video that describes the technology in good detail—a must watch for those that want to know more about how this all works.
A phenomenal report on the state of AI today and where we are headed.
Casinos now have more data than ever before to know which gamblers to target and when and for how much. This includes use of facial recognition and digitally-enabled poker chips to gauge which gamblers have the highest risk appetite and, therefore, stand to lose the most money to the house.
In this two-part read (see the second part here), Matt Turck, a VC at FirstMark, discusses the rise of data along with issues of data privacy and AI ethics and the latest trends in the space.
More Stories Worth Reading and Watching…